General Information

General Information

Payments:

Le-Connaisseur offers you the following payment solutions:

A: Payment in advance 
You can transfer the total amount to the RABO BANK The Hague

Account number: 1235.42.642 

Beneficiary:

Gradatim BV

Delftweg 81-A

2289 BB Rijswijk ZH

Netherlands

For Customers outside the Netherlands 

IBAN: NL22 RABO 01235.42 642

BIC/swift: RABONL2U
 
B) iDEAL 
Look for further information on the Internet site of iDEAL.

C) You pay cash in our shop Le Connaisseur, Frederik Hendriklaan 149,

2582BZ The Hague.

D) Via creditcard

Deliveries:

Confirmation of your order:

As soon as you have approved your order and all required handlings for this required operations have been done, you will receive within 12 hours a confirmation on the e-mail adress you specified. If you haven't received a confirmation within 12 hours please contact our sales department at the following e-mail adres: info@le-Connaisseur.nl        


Pastry & Cakes, Notes & (Sub) Tropical Fruit, Bonbons and such articles can not be delivered by third parties and are only available in our shop: Le Connaisseur, Frederik Hendriklaan 149 ,2582 BZ Den Haag. Inhabitants of The Hague can ask the delivery service of our shop if it is possible to deliver that goods in the Hague region.

Your order will be handled as soon as your payment has been received by us. We use a delivery period of a few working days after reception of your payment.

For payment see Chapter payments in the Information box.

During the order procedure you can indicate how you want to pay, hereafter you will get information how to proceed.

In case of transportation  by DPD parcel services we will deliver DPD the goods within a few working days, after that you will receive a confirmation of delivery.

Possible damage which has arisen during sending must be communicated after reception of your order within the same day of delivery to our sale department. This is possible by telephonically or by means of an eMail to info@le-connaisseur.nl

Shipment costs:
Transportation outside The Hague region will be done by DPD parcel services. We will provide the ordered goods to DPD as an unstamped parcel. All shipment costs will be charged to you when you receive the goods.

Company information:

Le-Connaisseur is a culinary Web Shop. We try to offer a broad scale of  high-quality products such as Pastries & Cakes, Belgian bonbons, Notes and (Sub) Tropical Fruits, Tapas, Delicatessen, Wines, Ports, Sherries and Champagnes.

Le-Connaisseur is part of the Gradatim group of which also the "traditional shop" Le-Connaisseur, Frederik Hendriklaan 149, The Hague Netherlands.

Privacy policy:

Commonly
Le-Connaisseur respect the privacy of all users of its site and ensure that the personal information which you provide to us is confidentially addressed. We use your data only for making you an offer or executing a possible order from you.

Le-Connaisseur will only give the information you supplied us to parties that needs that information for executing your order (shipment). 

Use of data
If you place an order, we require your name, an e-mailadres and shippingadress to carry out your order. With your authorisation we use your data to inform you concerning the development of the Internet site and concerning special offers and actions. If you don't like to receive information anymore,  you can send us an e-mail and let us know that you are no longer interested in receiving this information.

For convenience reaons we store with your authorisation your personal details and the data concerning your order an the use of our services in your own Le-Connaisseur account. Because of this we can personalise the Internet site and recommend you goods which you find possibly interesting. In your Le-Connaisseur account we file information such as your name and address, phone number, e mailadres and shipmentadress, so that you do not have to enter these data each time you visit our Web Shop.

Cookies
Cookies are small bits information which are stored by your browser on your computer. Le-Connaisseur use cookies to recognise you at a next visit. Our cookies give information concerning person identification. Also we use them to settle your order correctly. 
 
Other
Le-Connaisseur will only make available your personal details to third parties sell and these exclusively to third parties which have been involved in the implementation of your order. Our employees and by our integrated third parties have been obliged respect the confidentiality
of your data. Your personal details are safe at Le-Connaisseur. We appreciate the confidence which you put in us for this reason and we will handle extremely careful your data.
 
Your data will be protected confidentially at any time and to be treated.

Openingshours Le Connaisseur The Hague:

Openings hours Le Connaisseur The Hague:

Monday                                   10 - 17 uur

Tuesday                                   9  - 18 uur

Wednesday                              9  - 18 uur

Thursday                                  9 -  18 uur

Friday                                      9 -  18 uur

Saturday                                  9 -  17 uur

Telephone number:

Telephonenumber: 0031 (0)70 3550658